Customer Support
Need Assistance? We’re Here to Help!
At UrbanShoppi, our priority is providing exceptional customer service to ensure your shopping experience is smooth and satisfying. Whether you have questions about your order, need help with a return, or require additional support, we’re just a message away!
- Contact Us:
✉️ Email: sales@urbanshoppi.com
💬 Live Chat: Available on our website during business hours for instant help.
Return & Refund Policy
We offer hassle-free returns and refunds within 30 days of purchase. For more information on our return process, visit the [Return & Refund Policy] page.
Privacy Policy
Your privacy is important to us. Learn how we protect and use your personal information by reading our full [Privacy Policy].
GDPR Policy
If you’re shopping from the EU, we ensure your data is handled in compliance with GDPR regulations. For more details, check out our [GDPR Policy] page.
Terms of Service (ToRs)
Read the terms and conditions that govern the use of our website and services by visiting the [Terms of Service] page.
Order Cancellation
Need to cancel your order? Visit the [Order Cancellation] section for step-by-step instructions on how to cancel an order before it ships.
For any other concerns, feel free to reach out to us! Your satisfaction is our top priority at UrbanShoppi.